WhatsApp Business API for Dupin
Overview of WhatsApp Business for Companies
WhatsApp Business API allows companies like Dupin INC to enhance customer communication by integrating their systems with WhatsApp. It offers a more personalized and efficient way to engage with customers.
How It Works
24-Hour Messaging Window
- Customer Initiation: A 24-hour window opens when a customer sends a message.
- Session Messages: Unlimited response messages can be sent within this window.
Notification Messages
- Template Messages: Outside the 24-hour window, approved notification templates are used for customer communication
Getting Started with Dupin INC
Requesting a Number
- Seat Addition: Go to Dupin Account, select WhatsApp, and add a seat, which involves a license fee.
- Form Submission: Fill out a form for Dupin to process the number activation.
Client Requirements
- Available Number: Clients must have an available mobile or landline number.
- Business Verification: The Business account must be verified.
For more information and support, visit our support page.
Note: This guide is specific to Dupin INC clients and may differ from general WhatsApp Business API practices.